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Why is it Important That our Technicians are NATE Certified?

September 16, 2019

When you are having issues with your HVAC, you want to make sure that the professionals you call are not only knowledgeable, but also that they have the credentials necessary to get the job done. But how do you know if the company you choose is the best one to get things done correctly? A NATE certification is the best sign that you have found the best heating and air Charleston company possible.

What Does a NATE Certification Mean?

Although it always sounds more official when a company has a list of certifications, as a homeowner, it is important to know what the certification is and how much weight it carries. The NATE certification stands for North American Technician Excellence Recognition. It is the largest not for profit heating, refrigeration, ventilation, and air conditioning technician organization. And it is owned, developed, supported, and operated by the entire HVAC/R industry. But you don’t have to earn the certification. It is completely voluntary, which is why checking for it is so critical!

What Does it Take to be NATE Certified?

Many organizations and companies supply their technicians with training, but NATE goes one step further to issue a standard test to show a technician’s industry knowledge and expertise. The written tests are all developed by leaders in the HVAC industry and involve real industry scenarios that cover all aspects of HVAC and refrigeration. The examination includes knowledge testing for gas furnaces, heat pumps, air conditioning, air distribution, and oil furnaces, just to name of few of the specific areas.

Custom Climate Heating and Air goes the Extra Mile!

Custom Comfort Specialists are all certified in both Installation and Service through NATE. That means we have all passed the written test and are ready to apply the vast knowledge learned to resolve any problem and to troubleshoot every HVAC/R issue. We also ensure that all of our technicians have the necessary recertification, after five years, by completing 60 hours of continuing education. Or we require our technicians to repass an updated test to ensure that they are abreast of any industry changes. And also to ensure that everyone is up-to-date regarding advances in the HVAC world. We do so to ensure that we help our customers properly and supply them with the most efficient systems possible.

Why you Should Look for NATE Certification?

It is not enough to say that you are an expert in the HVAC industry. The NATE certification guarantees that the person you choose to fix and maintain your HVAC has the right credentials to get it right the first time, every time. It isn’t only a hassle to have someone come out more than once. If things are not repaired or maintained properly, the cost can become extremely costly. Or, it can lead to a small problem becoming an enormous one!

Will we Know how to fix it?

When you hire a technician that is NATE certified, you can rest assured knowing that they understand how HVAC equipment works. And also that they have the skills to necessary to fix any problem that arises and find you the best, and most cost-effective, resolution. So, it is important to look for the NATE certification label before you hire anyone to work on your HVAC equipment or to install it. It takes hard work, real industry knowledge, and training to get your certification. And each individual is evaluated on their own merit. Since the HVAC industry continues to change, so does the certification test and rules. So you always know that you are getting the highest quality service and industry expertise possible.

NATE participation is voluntary, so not all technicians go through the rigors to achieve excellence. When looking for an HVAC contractor, make sure to look for the NATE certified label to ensure that you have a professional who has done the hard work to make themselves an elite member. At Custom Climate Heating and Air, our technicians must have the NATE certification to be a team member. So you can trust a call to us is a call for professionalism.

Contact us today to service all of your heating and air Charleston needs.