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Top Four Things to Look for Before Hiring an HVAC Company

February 7, 2020

If there is one tried and true fact, it is that not all HVAC companies are the same. Heating and cooling a home is an exact science, so finding a professional who understands how things work, how to fix things that aren’t working, and what signs to look for that are problematic is critical to keeping your home both safe and tepid. Before you hire a heating and air Mt. Pleasant company, make sure to look for these top four things that signal excellence.

They Have the Right Certifications

The key to getting the best service for both installation and repair is having the right education. And in the HVAC world, things change very quickly. That is why having a service that believes in continuing education and certifications is critical. Since you always want to know that your HVAC company is both versed in new technology and also abreast all the latest advancements, hire a company that believes education is number one. And a business that strives to stay on top of their game.

They Have a Good Reputation

Word of mouth is still king when it comes to finding an HVAC company. Although it is alright to Google first, don’t simply choose the first business that appears. Take the time to look at reviews and what other customers are saying. Clients who are pleased with the service they receive are usually happy to tell about their experience. And, in the same respect, those who weren’t, can help you to rule some companies out! But beware, sometimes online reviews are nothing more than paid advertising. So be sure you know who is writing a review before you take it to heart.

They are Responsive

When you need someone to take care of your HVAC needs; you typically need them NOW. When finding a service, look for one that provides help in an emergency. Otherwise, you might hire someone, but if you need help after hours, you will have to go with whoever is available. Know ahead of time that the HVAC company you work with will be there when you need them most.

They Will Put it in Writing

If you have someone evaluate your HVAC system, and make a recommendation, make sure that they put it in writing. Having a set contract about work that is going to be done, and what the total cost will be is important. Otherwise, you can find yourself surprised when the bill arrives. If you don’t have an understanding before any work is done, then you won’t have any recourse after the work is completed to dispute charges if they are more than you anticipate.

Your HVAC system is not only critical for the comfortability of your home, it is a highly technical operation. Before you hire an HVAC company to service, install, and maintain your system, be sure that they are highly trained and skilled, honest, and that they will be available when you need them most.

The heating and air Mt. Pleasant professionals at Custom Climate are here to serve you with quality care and integrity. Contact us today to discuss how we can help!